What is a characteristic of a service item in a sales order?

A service item in a sales order is characterized by having a specific item category group that distinctly identifies it as a service. This classification is important because it helps the system understand how to treat the item in various processes such as order management, pricing, and billing. Service items generally do not have physical attributes like traditional goods, which means that their categorization is crucial for accurate processing within the sales environment.

While it's true that service items typically do not require delivery, this characteristic is more of a consequence of their nature rather than a defining feature. Likewise, service pricing can vary based on the specific agreement, scope of work, or other considerations rather than being fixed universally. Lastly, while some service items may be offered in bundles for promotional reasons, it is not a defining characteristic since many services can also be sold individually. Thus, the key identification factor for service items lies in their specific item category group, making that aspect the most distinctive characteristic.