What must you configure to include milestones in the down-payment process?

To include milestones in the down-payment process, it is essential to set up milestone billing. Milestone billing allows for the recognition of revenue and associated invoicing at different stages of a project or sales order rather than requiring full payment upfront or just upon completion. This is particularly useful in industries such as construction or project-based services where deliverables are realized over time.

When milestone billing is configured, it enables the system to generate down-payments based on pre-defined project milestones. This implies that certain amounts are invoiced as specific parts of the project are completed, offering greater flexibility in cash flow management for both the seller and the buyer.

In contrast, defining payment terms primarily relates to the conditions under which invoices must be paid, adjusting customer credit limits focuses on the financial security and risk management aspects of extending credit to customers, and configuring shipping details deals with the logistics of product delivery rather than the financial aspects of billing. Each of these functions plays important roles in the sales and billing processes, but they do not specifically enable the milestone tracking needed for milestone billing.