Which of the following helps manage substitution of materials effectively?

Managing the substitution of materials effectively is crucial in ensuring a seamless sales process and maintaining customer satisfaction. Entering multiple substitute materials per master record is the correct approach because it allows for flexibility and responsiveness when certain materials are unavailable or when a customer has specific requirements.

By having multiple substitutes linked directly to the master record, sales representatives can quickly identify alternate products that can fulfill a customer’s order without delay. This centralization of information reduces the time spent searching for substitutes and minimizes the risk of errors associated with manual searches or verbal communications.

The other choices, while potentially relevant in their contexts, do not specifically address the effective management of material substitutions. Changing item descriptions might improve clarity but does not facilitate the quick identification of substitute materials. Varying pricing for different materials relates more to pricing strategies than substitution management. Adjusting inventory levels is important for stock management but does not directly enable or optimize the process of substituting materials when items are out of stock or need replacements.